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Returns Policy

Exchanges or store credits are offered for unworn items in original packaging within 30 days of receipt of your package.  This does not include any sale items as they can not be returned or exchanged unless faulty.
Please email to initiate your exchange or store credit within Australia. Once you email and arrange your return with your order # please return to our address: 
Anna Design Jewellery
10 Geddes Street
Balgowlah Heights NSW 2093
ANNA DESIGN obtains the right to deny returns in the following cases:
We do not allow for change of mind refunds but we are happy to provide you with a store credit or exchange provided item its in its original packaging. 
Sale items or items purchased during a promotional period are not eligible for an exchange (where possible) or store credit. No refunds.
Please email us at for any further questions. 

Use coupon code WELCOME10 for 10% off your first order.


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