Returns Policy
30 DAY EXCHANGES OR STORE CREDITS
Exchanges or store credits are offered for unworn items in original packaging within 30 days of receipt of your package. This does not include any sale items as they can not be returned or exchanged unless faulty.
Please email shop.annadesign@gmail.com to initiate your exchange or store credit within Australia. Once you email and arrange your return with your order # please return to our address:
Anna Design Jewellery
10 Geddes Street
Balgowlah Heights NSW 2093
ANNA DESIGN obtains the right to deny returns in the following cases:
We do not allow for change of mind refunds but we are happy to provide you with a store credit or exchange provided item its in its original packaging.
SALE
Sale items or items purchased during a promotional period are not eligible for an exchange (where possible) or store credit. No refunds.
Please email us at shop.annadesign@gmail.com for any further questions.